Tag Archives: Banking Questions

Holiday Planning: Make a List and Check it Twice

As the holidays quickly approach, the American Bankers Association is encouraging consumers to plan ahead to avoid excessive debt in the New Year.

“Develop a plan in advance of the holidays, and be sure to check it twice,” said Frank Keating, ABA’s former president and CEO. “Assessing your finances and spreading out your holiday spending are terrific ways to avoid starting the New Year with debt you’ll regret.”

Below are seven holiday spending tips from ABA to help consumers have a financially happy New Year:

  • Plan ahead. Before you start shopping, develop a realistic budget. Consider your income, subtract your normal monthly expenses and then add any savings to whatever cash is left over. If you need to use your credit card, think about what you can afford to pay back in January.
  • Keep track of other costs. Don’t forget costs beyond gifts, like postage, gift wrap, decorations, greeting cards, food, travel and charitable contributions.
  • Make a list and check it twice. Keep your gift list limited to family and close friends, noting how much you want to spend on each.
  • Shop early, spend carefully. Avoid shopping while rushed or under pressure, which can lead to overspending. Make sure to comparison shop online first, or download an app that lets you compare prices before you buy anything in a store. Before you head to the cashier (or online checkout), make sure your purchase is within the budget you set.
  • Avoid traps. Finding a spectacular sale on something you’ve been wanting can easily throw you off course. Stay strong and stick to your budget. And don’t apply for store credit cards you don’t need just to get a one-time discount.
  • Use credit wisely. Limit the use of credit for holiday spending. If you must use credit, use only one card, preferably the one with the lowest interest rate, and leave the rest at home.  Pick a date when you can pay off your holiday credit card bills, and commit to paying off the balance by that time. Be sure to check statements for unauthorized charges and report them immediately.
  • Save your receipts. Not only will you need them for possible returns, you’ll need them to keep track of what you’ve spent and to compare with your credit card statement. Knowing how much you spent will help you plan for next year, too.

Keating noted that banks are committed to helping consumers responsibly handle credit and save for the future.

“Banks offer a wide menu of options to help you save for the holidays and other expenses,” said Keating. “Ask your banker about a customizable savings plan, such as a Christmas account that enables you to set aside money throughout the year for your holiday spending.”

For more information on managing your money – as well as a variety of other personal finance tips and resources – visit aba.com/consumers.

Resource Information: American Banker’s Association

Advertisements

SYBT Call Center: Frequently Asked Questions

If you have ever had a question about your account balance, branch information, or online banking assistance, you have probably had a chance to talk with representatives in our call center. At Stock Yards Bank & Trust, we work hard to ensure that no question goes unanswered, so today we have teamed up with Kim Coleman, our Call Center Supervisor, to go in depth on some of the most frequently asked questions that come into the call center.           

Question That Frequents the Call Center: Updating Browsers

If you have experienced difficulty logging into online banking, you may simply need to update your browser. Browsers are a key part of keeping your online financial experience and information safe. If you are not familiar with updating your browser or need help with the basics, look no further!

What is a browser? A program used to navigate the world wide web.  Here are some popular browsers you probably recognize:

 Internet_Explorer_logo  chrome  firefox-logo.bee1d85af18f  safari
Internet Explorer Google Chrome Mozilla Firefox

Safari

How do I know if my browser is up to date? Visit https://whatbrowser.org/. This website will tell you what browser you are currently using and will include the message, “This is the most current version.” If your browser is not up to date, the links to update the browser are listed in the chart below. Browsers become more secure with each release, so don’t miss out. No matter what browser you use, make sure you have the latest version installed.

Microsoft operating system browsers:

Browser Operating Systems Most recent version Download
Internet Explorer Windows 7 & 8 11 http://www.microsoft.com/ie/default.mspx
Mozilla Firefox Windows 7 & 8 27 http://www.mozilla.com/firefox/
Google Chrome Windows 7 & 8 33 http://www.google.com/chrome

Mac operating system browsers. Mac OS is the computer operating system for Apple Computer’s Macintosh:

Browser Operating Systems Most recent version Download
Safari OS X (10.8) 7 http://www.apple.com/support/mac-apps/safari
Mozilla Firefox OS X (10.6 -10.8) 27 http://support.mozilla.org/en-US/kb/install-firefox-mac
Google Chrome OS X (10.6 -10.8) 33 http://www.google.com/intl/en/chrome/browser/?hl=en&platform=mac&brand=CHFJ

The second most popular topic for questions is assistance with online banking.

Since many of these questions vary by customer, we wanted to provide additional resources on this blog that may help you in the event you need assistance for online banking:

New Customer Banking FAQ

Online Banking Requirements

Still need help? Contact us!